About us

 

Working with a wide variety of clients on a National and International scale, we help organisations improve their client stakeholder engagement as well as internal, and external, business relationships.

Thissen Consulting is a London-based business consultancy, specialising in stakeholder engagement, client management, change management and business development. We work internationally across a range of sectors including architecture, engineering, construction and professional services, as well as other licensed and regulated industries involved in complex projects and contracts.

 

Honesty and flexibility

Transparency is key with Thissen Consulting, and we pride ourselves on working honestly and flexibly with organisations at a strategic level. We provide you with high quality, first-hand and independent feedback on your services from your clients. In addition to this, we also provide training and workshop services delivered by highly skilled and knowledgeable practitioners with both extensive training and mentoring experience.

Consistent and professional

We offer a discretional service and data protection, ensuring we never encounter a conflict of business interests. Our personalised service guarantees you will always deal with the same representative - which will also be the same for your clients.

 

Providing our services internationally, we have an established network of associates who are bilingual and evenly spread across the UK, Belgium, Spain, Germany and the Netherlands. While Thissen Consulting Ltd’s HQ is based in London, we frequently travel internationally to meet the needs of our clients and to ensure we get authentic face-to-face feedback directly from your clients.

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Daphne Thissen
Founder and Director

 

Founder and Director, Daphne Thissen, is a leader in the industry. As a well-known business and stakeholder engagement professional, Daphne has a wealth of experience and insight in leading client feedback, building relationships and networking across the construction, engineering, management, architecture and property industries.

Daphne’s work helps businesses improve their relationships with current and prospective clients, strengthening the success of organisations and helping her clients to reach their full potential. 

Originally from the Netherlands and with a background in architecture, Daphne was educated as an architectural historian, a qualification that first brought her to the UK to work for English Heritage. Daphne then moved on to become Development Director at The Employment Policy Institute, followed by her role as Deputy Head in the press, public diplomacy and culture department at the Embassy of the Kingdom of the Netherlands. It was here that she was responsible for researching, reporting, and advising on public and cultural diplomacy as well as bilateral public policies for cultural collaborations. 

Thissen Consulting was originally established in 2008 with a key focus on architecture. The business’ growth and success in recent years has meant the focus is also towards other sectors, including construction and property, that need a professional shift towards establishing relationships to retain and secure clients and help drive business development.

“I am very happy with the reports generated for the EMEA region and want to roll independent interviews out across all our regions.”

— Client Relations Director, Global property and construction consultants

We have found the Thissen Consulting impartial and independent reviews with clients incredibly beneficial to identify and address aspects of improvement.

— Partner, UK wide consulting business

“Daphne has led two training sessions, where she designed & led our in-house bespoke technical staff workshops, reacting to our needs in an innovative & distinctive manner.”

— Chairman, UK Architectural Firm